Delivering a telemedicine app in 3 months

Project duration

1 year

Industry

Veterinary Telemedicine

Who is Vetster?

Vetster is a Toronto-based company that is disrupting pet healthcare with a marketplace that connects licensed veterinary professionals and pet owners through video chat appointments 24/7.

What is veterinary telemedicine?

Veterinary telehealth is the provision of veterinary care through digital means. It is a great solution for care in between in-clinic appointments, to provide support outside of clinic hours, or when pet owners are unsure of their next steps.

Whether your dog ate something they shouldn’t have or your cat just isn’t acting like themselves, pet owners can book a video chat, or voice-enabled appointment at times convenient to them from the comfort of their own homes.

From design to launch
in a single quarter

Specializations

1

Project
Manager
3

Software
Engineers
1

UX/UI
Designer

Services

Discovery
Web development
Mobile development
UX Design
UI Design

Components Built

Authentication
Onboarding
Client dashboard
Appointment scheduling
Live video & voice chat
Direct payment processing

Technologies

Twilio
WebRTC
iOS
Android

A fast approaching deadline

The Vetster team was seeking to expand their engineering capacity to complete their web app project. The company had a tight timeline to bring the app to market. We were able to quickly assess and understand all aspects of the project and then worked quickly to onboard the team and get to work.

Components & tech

We worked with the Vetster team to create the front-end components for appointment scheduling, video and voice chat functionality, and a part of the administration panel and onboarding process. The biggest challenge was to develop video chat capabilities using Twilio and WebRTC that were fully operational on all iOS and Android devices.

Frameworks for success

By using an Agile framework, we established the initial project milestones and schedule, including initial sprints, daily stand-ups, and a thorough testing process. This helped to maintain open and clear communication between our team and the Vetster team, ensuring that we remained on track and in line with the project requirements.

Challenges

Despite the challenges in terms of timing and specific project requirements, we successfully completed and launched this part of the project on time, with all the desired features fully functional.